Support
Contact, bug reports, and common questions
Email me at sammy@bitbook.lol with a bug, a question, or a feature request. Bitbook is built and supported by one person.
Reporting a bug
In the app, Settings › Help & Support › Report a Bug opens an email that asks what happened, what you expected, and when it started, and attaches a diagnostic report describing your device, settings, and recent app activity. Or email me directly with those three things and a screenshot if there is something to see.
Don't send a recording or a bit you wouldn't want read. I don't need your material to fix a bug, and unless you send it, I can't see it. See the privacy policy.
Common questions
- Is Bitbook free?
- Yes, all of it. There are no in-app purchases and nothing to subscribe to.
- Do I need an account?
- No. There's no sign-up and no server to sign in to. Open the app and start writing.
- Can I bring in the bits I've already written?
- Yes. Settings › iCloud & Data › Import Bits takes a text file, a paste from Notes, or photos of your notebook pages and cuts it into bits. You review the split before any of it is saved.
- Does it sync across my devices?
- Yes. Bitbook syncs your whole library through your own iCloud account, and recordings download to each device when you need them.
- How do I move everything to a new iPhone?
- Sign the new phone into your Apple Account and install Bitbook: your library syncs down, and recordings follow as you play them. You can also restore a backup from Settings, or export a
.bitbookarchive on the old phone and open it on the new one. - Can you see my jokes?
- No. There are no accounts, no analytics, and no trackers in the app. Your material stays on your device and in your personal iCloud, and I never have access to it. Apple can share aggregated crash and performance reports with me if you opt in, but those describe how the app behaved, never what you wrote.
- What does it run on?
- iPhone, iPad, Mac, Apple Watch, Apple Vision Pro, and Apple TV. There's no Android or web version. The App Store listing shows the exact system requirements.